Brown Foodservice, Inc.

Brown Foodservice, Inc.

ITS SUPPORTS SYSTEMS ESSENTIAL TO SHIPPING AND INVOICING PERISHABLE AND OTHER FOOD PRODUCTS


"ITS HAS GIVEN OUR DATA SYSTEMS AN AMAZING SHELF LIFE!"

"They make sure we have the right hardware—for today and the future—and offer the support needed to keep our systems running smoothly."
— Wayne Brown, President at Brown Foodservice, Inc., Louisa, KY

CHALLENGE

Brown Foodservice, Inc. is a broad-line foodservice distributor that serves restaurants, hospitals and other institutional foodservice operations, convenience stores, and cash and carry stores in OH, WV and KY. On-time delivery with order accuracy is central to their mission. Brown’s data needs have expanded as their business has grown.

ITS SOLUTIONS

ITS provides Brown Foodservice with sales and support of their Target ERP system to ensure that it always runs smoothly and reliably. Target handles a wide range of critical accounting data, including inventory, sales, billing, and receivables. In addition to the needs at headquarters, field sales people have systems on laptops.

ITS also mirrors the server in a remote location in case of a catastrophe.

As an IBM Gold Business Partner, ITS has deep and extensive knowledge of the hardware Target runs on. As Wayne Brown notes: “ITS is really good at analyzing our business and matching up the right IBM hardware with our volume of data. They help us go five, six or even seven years without requiring an upgrade. Rob Connary, their COO, even comes in during the conversion process to make sure it goes smoothly, and his staff does an excellent job every time we contact them for support.”

Brown adds, “We have no paper system, so are totally reliant on our data systems for all core business operations.“

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